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Here are the questions we are most frequently being asked.

Still got questions? Contact us>

  • What is your class policy?
    Class Policy - Classes are small so sign up early! We require pre-payment for all class registrations. Please sign up on our website. A space will not be reserved until payment is received. The instructors put a lot of effort in preparing and purchasing supplies (when applicable) so that everyone has the best class experience. Effective November 2021, Once registered for a class the student is required to attend that class. If the student cannot attend that class, you will have to register again. No Refunds. The missed class will not be transferred to a future date. We must have 3 payed students by 3pm, three says before class, or class may be canceled. Refunds or store credits will be made if the class is cancelled by the instructor. We will do out best to notify students of cancellation at least 3 days prior to class sate. Make-up classes are given only in the event the instructor misses a class. Class materials will be provided upon receipt of supply fee.
  • Do you take trade-ins?
    Yes! Contact us to see what we can offer you. For certain brands and models, if you bought from us, you can often trade-up for the full purchased price of your machine within the first year of your purchase date.
  • Can I get classes on how to use my machine if i didn't purchase from you?
    Yes! With a $500 to $1000 fee, we can offer you unlimited classes on how to use your sewing machine, embroidery, serger or embroidery software.
  • Why don't you sell your products on-line?
    We sell some of products online. Others are in-store only products. Bably Lock Sewing, Embroidery Machines and Sergers can be purchased here and SEBO Vacuums can be purchased here.
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